Dynbo Terms of Service

These terms are the agreement between BluHat LLC, which provides Dynbo, and the customer using it. If you accept for an organization, you must be authorized to do so.

Your account

Provide accurate information, protect account access and invite only authorized team members. You are responsible for how your organization uses Dynbo and for having permission to share the information you submit.

Trial and pricing

The free trial lasts 14 days and does not require a credit card. Paid service costs $100 per campus per month, with unlimited users and messages for legitimate use of the service. One campus may include multiple buildings; separate operating campuses need separate subscriptions.

Paid service renews monthly until cancelled. Any applicable taxes and payment details are shown when you subscribe. A free trial does not by itself authorize a charge.

Cancellation

You can cancel renewal by contacting hello@dynbo.com. Paid access continues through the period you have paid for. Partial periods are not refunded unless required by law or otherwise agreed with us.

Cancelling service and requesting deletion are separate actions. Contact us to discuss export, reactivation or deletion when service or a trial ends. Keeping stored information does not provide additional access to the paid service. Our Privacy Policy explains backup and limited-record retention.

Your property's texting number

We assign a dedicated number during setup. Contact us before ending service if you want to discuss keeping or transferring the number. Availability and transfer options must be confirmed with us; continued reservation is not guaranteed. Once released, the number may be reassigned and may not be recoverable. Remove it from signs, cards and websites when you stop using it. Retaining stored information does not reserve the texting number.

Text messaging

Guests and staff can text to report an issue and receive replies about it. A requested verification code does not give permission for unrelated messages. Customers must obtain any required permission before sending texts through Dynbo.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help, or email hello@dynbo.com. Carriers are not liable for delayed or undelivered messages. Opting out does not cancel your paid account.

Your information

You keep your rights to the information you provide. You allow us to process it as needed to operate and support Dynbo, as explained in our Privacy Policy. These terms do not give you ownership of Dynbo's software or branding.

Responsible use

Do not use Dynbo for spam, harassment, unlawful activity, unauthorized access or content you have no right to share. Unlimited messaging does not permit abuse or bypassing provider rules. We may restrict harmful or unlawful use and will explain the action when it is safe and lawful to do so.

Service limits

We work to keep Dynbo reliable, but cannot guarantee uninterrupted access, error-free operation or delivery of every text. Dynbo is not an emergency service. Contact emergency services directly when needed. Your team remains responsible for reviewing reports and completing work.

Nothing in these terms removes rights or remedies that applicable law does not allow us to exclude.

Changes and questions

We normally give at least 30 days' notice of material changes to these terms. Urgent legal or security needs may require shorter notice. We will ask for fresh acceptance when needed. If you do not agree, contact us to arrange cancellation or export.

For support, billing questions or a concern you would like us to resolve, email hello@dynbo.com.